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  1. 81
    Advances in services marketing and management.
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  2. 82
    Special events : best practices in modern event management / Joe Jeff Goldblatt.
    by Goldblatt, Joe Jeff
    Published 1997
    Edition: 2nd ed.
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  3. 83
    The service economy : a geographical approach / Sven Illeris.
    by Illeris, Sven, 1936-
    Published 1996
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  4. 84
    The management of service operations / J. Nevan Wright.
    by Wright, J. Nevan
    Published 1999
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  5. 85
    Advertising / [edited by Nicola Luca Veronese] ; [prepared by Bocconi University].
    Published 1997
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  6. 86
    Single information market / [prepared by Analysys Limited].
    Published 1997
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  7. 87
    Marketing planning for services / Malcolm McDonald and Adrian Payne.
    by McDonald, Malcolm, 1938-
    Published 1996
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  8. 88
    Managing services marketing : text and readings.
    by Bateson, John E. G.
    Published 1999
    Edition: 4th ed /
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  9. 89
    Consumers and services / Mark Gabbott and Gillian Hogg.
    by Gabbott, Mark
    Published 1998
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  10. 90
    Mass customization : the new frontier in business competition / B.Joseph Pine II ; foreword by Stan Davis.
    by Pine, B. Joseph
    Published 1993
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  11. 91
    On the front line : organization of work in the information economy / Stephen J. Frenkel ... [et al.].
    Published 1999
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  12. 92
    Working in the service society / edited by Cameron Lynne Macdonald and Carmen Sirianni.
    Published 1996
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  13. 93
    Services marketing management : an international perspective / by Hans Kasper, Piet van Helsdingen, Wouter De Vries.
    by Kasper, Hans
    Published 1999
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  14. 94
    Defining your market : winning strategies for high-tech, industrial, and service firms / Art Weinstein.
    by Weinstein, Art
    Published 1998
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  15. 95
    Performance measurement in service industries : making it work / Lin Fitzgerald, Philip Moon.
    by Fitzgerald, Lin
    Published 1996
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  16. 96
    Understanding services management : integrating marketing, organisational behaviour, operations and human resource management / edited by William J. Glynn and James G. Barnes.
    Published 1995
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  17. 97
    Managing quality in the service sector / [by] Mike Asher.
    by Asher, Mike
    Published 1996
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  18. 98
    Globalization of services : some implications for theory and practice / edited by Yair Aharoni and Lilach Nachum.
    Published 2000
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  19. 99
    World city network : a global urban analysis / Peter J. Taylor.
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  20. 100
    The professional services firm bible / John Baschab, Jon Piot.
    by Baschab, John, 1968-
    Published 2004
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