Understanding services management : integrating marketing, organisational behaviour, operations and human resource management / edited by William J. Glynn and James G. Barnes.

Understanding services management : integrating marketing, organisational behaviour, operations and human resource management / edited by William J. Glynn and James G. Barnes. integrating marketing, organisational behaviour, operations and human resource management /

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Bibliographic Details
Other Authors: Glynn, William J., Barnes, James G.
Format: Book
Language:English
Published: Chichester : Wiley, c1995
Subjects:
Service industries > Management
Service industries > Marketing
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Pilkington Library - Pilkington Main Collection

Shelfmark: 658.91/UND
Copy [0402129385] Available
Copy [0402129377] Available

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