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Showing 1 - 18 results of 18 for search '"Quality control"' Refine Results
  1. 1
    Value proposition design how to create products and services customers want / Alexander Osterwalder ... [et al].
    Published 2014
    Subjects: '; “...Production management Quality control....”
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  2. 2
    Delivering excellent service quality in aviation : a practical guide for internal and external service providers / Mario Kossmann.
    by Kossmann, Mario
    Published 2006
    Subjects: '; “...Aircraft industry Customer services Quality control....”
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  3. 3
    Managing service quality / edited by Paul Kunst and Jos Lemmink
    Published 1995
    Subjects: '; “...Quality control...”
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  4. 4
    Service quality in leisure and tourism / Christine Williams and John Buswell.
    by Williams, Christine
    Published 2003
    Subjects: '; “...Tourism Quality control...”
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  5. 5
    Quality of service in telecommunications / A.P. Oodan, K.E. Ward and A.W. Mullee.
    by Oodan, A. P. (Antony P.)
    Published 1997
    Subjects: '; “...Telecommunication Quality control...”
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  6. 6
    Value proposition design : how to create products and services customers want / written by Alex Osterwalder, Yves Pigneur, Greg Bernarda, Alan Smith ; designed by Trish Papadakos.
    Subjects: '; “...Quality control....”
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  7. 7
    Managing service quality. edited by Paul Kunst, Jos Lemmink.
    Published 1997
    Subjects: '; “...Customer services Quality control...”
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  8. 8
    How to measure service quality & customer satisfaction : the informal field-guide for tools and techniques / Chuck Chakrapani.
    by Chakrapani, Chuck
    Published 1998
    Subjects: '; “...Customer services Quality control...”
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  9. 9
    Capturing client requirements in construction projects / John M. Kamara, Chimay J. Anumba and Nosa F. Evbuomwan.
    by Kamara, John M.
    Published 2002
    Subjects: '; “...Construction industry Quality control...”
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  10. 10
    Capturing client requirements in construction projects John M. Kamara, Chimay J. Anumba, Nosa F. Evbuomwan.
    by Kamara, John M.
    Published 2002
    Subjects: '; “...Construction industry Quality control....”
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  11. 11
    Operational excellence : using lean six sigma to translate customer value through global supply chains / James William Martin.
    Subjects: '; “...Six sigma (Quality control standard)...”
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  12. 12
    Managing service quality / edited by Paul Kunst and Jos Lemmink
    Published 1996
    Subjects: '; “...Customer services Quality control...”
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  13. 13
    Revaluing construction / written and edited by Peter Barrett.
    by Barrett, Peter, professor
    Published 2008
    Subjects: '; “...Building Quality control....”
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  14. 14
    Empowering service excellence : beyond the quick fix / Conrad Lashley.
    by Lashley, Conrad
    Published 1997
    Subjects: '; “...Service industries Quality control...”
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  15. 15
    Journal of relationship marketing
    Subjects: '; “...Customer services Quality control Periodicals....”
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  16. 16
    Journal of relationship marketing
    Subjects: '; “...Customer services Quality control Periodicals....”
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  17. 17
    Performance measurement in service industries : making it work / Lin Fitzgerald, Philip Moon.
    by Fitzgerald, Lin
    Published 1996
    Subjects: '; “...Service industries Quality control...”
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  18. 18
    Implementing quality with a customer focus / David Griffiths.
    by Griffiths, David, 1935-
    Published 1990
    Subjects: '; “...Gas industry Quality control Case studies...”
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