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  1. 1
    Marketing in the service sector.
    by Rathmell, John M
    Published 1974
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  2. 2
    Working in the service society / edited by Cameron Lynne Macdonald and Carmen Sirianni.
    Published 1996
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  3. 3
    Women's paid and unpaid labor : the work transfer in health care and retailing / Nona Y. Glazer..
    by Glazer, Nona Y (Nona Yetta)
    Published 1993
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  4. 4
    Management of service operations : text, cases, and readings / W. Earl Sasser, R. Paul Olsen, D. Daryl Wyckoff.
    by Sasser, W. Earl
    Published 1978
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  5. 5
    The service edge : 101 companies that profit from customercare / by Ron Zemke, with Dick Schaaf.
    by Zemke, Ron
    Published 1990
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  6. 6
    Service operations management / Robert G. Murdick, Barry Render, Roberta S. Russell.
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  7. 7
    Understanding the service economy : employment, productivity, location ; with a foreword by Eli Ginzberg.
    by Stanback, Thomas M.
    Published 1979
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