Management of service operations : text, cases, and readings / W. Earl Sasser, R. Paul Olsen, D. Daryl Wyckoff. text, cases, and readings /
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| Main Author: | |
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| Other Authors: | , |
| Format: | Book |
| Language: | English |
| Published: |
Boston, Mass. ; London :
Allyn and Bacon,
1978.
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| Subjects: | |
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Pilkington Library - Pilkington Main Collection
| Shelfmark: |
658.91/SAS |
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| Copy [0404668151] | Available |
| Copy [0404668143] | Available |
| Copy [0404668135] | Available |
| Copy [019326106] | Available |