The service edge : 101 companies that profit from customercare / by Ron Zemke, with Dick Schaaf. 101 companies that profit from customercare /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Plume,
1990.
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Pilkington Library - Pilkington Main Collection
| Shelfmark: |
658.812/ZEM |
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| Copy [0403218977] | Available |