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  1. 81
    The journey to the interface : how public service design can connect users to reform / Sophia Parker, Joe Heapy.
    by Parker, Sophia, Heapy, Joe
    Published 2006
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  2. 82
    Services marketing people, technology, strategy / Jochen Wirtz, Christopher Lovelock.
    Edition: Ninth edition.
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  3. 83
    Service management and marketing : managing the service profit logic / Christian Grönroos.
    by Grönroos, Christian, 1947-
    Published 2015
    Edition: Fourth edition.
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  4. 84
    World city network : a global urban analysis / Peter J. Taylor and Ben Derudder.
    Edition: Second edition.
    Click here to view.
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  5. 85
    Product-service systems : panacea or myth? / Oksana Mont.
    by Mont, Oksana
    Published 2008
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  6. 86
    Discovering the soul of service : the nine drivers of sustainable business success / Leonard L. Berry.
    by Berry, Leonard L., 1942-
    Published 1999
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  7. 87
    An introduction to service design : designing the invisible / by Lara Penin.
    by Penin, Lara
    Published 2018
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  8. 88
    Essentials of services marketing Jochen Wirtz, Christopher Levelock.
    by Wirtz, Jochen
    Published 2018
    Edition: Third, Global edition.
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  9. 89
    This is service design doing applying service design in the real world : a practitioner's handbook / by Marc Stickdorn [and three others].
    by Stickdorn, Marc
    Published 2018
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  10. 90
    Service management : operations, strategy, information technology.
    Edition: Ninth edition /
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  11. 91
    Manufacturing and service operations management
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  12. 92
    Public services and international trade liberalization human rights and gender implications / Barnali Choudhury.
    by Choudhury, Barnali, 1974-
    Published 2012
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  13. 93
    The Routledge handbook of service research insights and ideas edited by Eileen Bridges, Kendra Fowler.
    Published 2020
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  14. 94
    Services customization using web technologies by Dimitris Kardaras and Bill Karakostas.
    by Kardaras, Dimitrios, 1964-
    Published 2012
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  15. 95
    Implementation and integration of information systems in the service sector John Wang, editor.
    Published 2013
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  16. 96
    Design for services [edited by] Anna Meroni & Daniela Sangiorgi.
    Published 2011
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  17. 97
    Good services : how to design services that work / Lou Downe.
    by Downe, Lou
    Published 2020
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  18. 98
    Managing services : marketing, operations, and human resources / (compiled by) Christopher H. Lovelock.
    Published 1992
    Edition: 2nd ed.
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  19. 99
    Managing services : marketing, operations, and human resources / (compiled by) Christopher H. Lovelock.
    Published 1988
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  20. 100
    Management of service operations : text, cases, and readings / W. Earl Sasser, R. Paul Olsen, D. Daryl Wyckoff.
    by Sasser, W. Earl
    Published 1978
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