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  1. 21
    The journey to the interface : how public service design can connect users to reform / Sophia Parker, Joe Heapy.
    by Parker, Sophia, Heapy, Joe
    Published 2006
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  2. 22
    Services marketing people, technology, strategy / Jochen Wirtz, Christopher Lovelock.
    Edition: Ninth edition.
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  3. 23
    Service management and marketing : managing the service profit logic / Christian Grönroos.
    by Grönroos, Christian, 1947-
    Published 2015
    Edition: Fourth edition.
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  4. 24
    World city network : a global urban analysis / Peter J. Taylor and Ben Derudder.
    Edition: Second edition.
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  5. 25
    Product-service systems : panacea or myth? / Oksana Mont.
    by Mont, Oksana
    Published 2008
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  6. 26
    Essentials of services marketing / Jochen Wirtz, Christopher Lovelock.
    Edition: 3rd edition.
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  7. 27
    Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock.
    Edition: 8th ed.
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  8. 28
    You can have your cake and eat it too : a short introduction to service design / written by J. Margus Klaar ; edited by Markko Karu, Kaarel Mikkin, Dan Mikkin.
    by Klaar, J. Margus
    Published 2014
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  9. 29
    Robotics, automation, and control in industrial and service settings / [editor] Zongwei Luo.
    Published 2015
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  10. 30
    The local impact of globalization in South and Southeast Asia : offshore business processes in services industries / edited by Bart Lambregts, Niels Beerepoot and Robert C. Kloosterman.
    Published 2016
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  11. 31
    International journal of information systems in the service sector
    Published 2009
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  12. 32
    Designing for service : key issues and new directions / edited by Daniela Sangiorgi and Alison Prendiville.
    Published 2017
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  13. 33
    Designing for service key issues and new directions / edited by Daniela Sangiorgi and Alison Prendiville.
    Published 2017
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  14. 34
    Service operations management improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.
    by Johnston, Robert, 1953-
    Published 2012
    Edition: 4th ed.
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  15. 35
    Visual merchandising windows and in-store displays for retail / Tony Morgan.
    by Morgan, Tony
    Published 2016
    Edition: Third edition.
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  16. 36
    Handbook of service business management, marketing, innovation and internationalisation / edited by John Brysin and Peter Daniels.
    Published 2015
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  17. 37
    The handbook of innovation and services : a multi-disciplinary perspective / edited by Faiz Gallouj, Faridah Djellal.
    Published 2010
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  18. 38
    Leisure services financial management David Emanuelson.
    by Emanuelson, David, 1949-
    Published 2013
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  19. 39
    Maximizing management performance and quality with service analytics / Yixin Diao and Daniela Rosu, editors.
    Published 2015
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  20. 40
    Robotics, automation, and control in industrial and service settings Zongwei Luo, editor.
    Published 2015
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