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  1. 1
    Services marketing management : an international perspective / by Hans Kasper, Piet van Helsdingen, Wouter De Vries.
    by Kasper, Hans
    Published 1999
    “...John Wiley,...”
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  2. 2
    Services marketing management : a strategic perspective / Hans Kasper, Piet van Helsdingen, Mark Gabbott.
    by Kasper, Hans
    Published 2006
    Edition: 2nd ed.
    “...John Wiley,...”
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