A soft systems methodology for transforming organisations to product-service systems (application in defence and construction industry)
Nowadays organisations from different business sectors and with contrasting management approaches are increasingly prioritising the satisfaction of clients’ needs through service provision. The transformation of a company from predominantly product only to a product and service mix is studied. The t...
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| Main Authors: | , |
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| Format: | Default Conference proceeding |
| Published: |
2009
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| Subjects: | |
| Online Access: | https://hdl.handle.net/2134/5390 |
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