The uptake and application of workflow management systems in the UK financial services sector

Workflow management systems (WFMSs) are an important new technology, which are likely to have a significant impact on the way in which clerical and administrative operations are organised and executed. This paper seeks to investigate how WFMSs are being exploited and utilised commercially by UK-base...

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Bibliographic Details
Main Authors: Neil Doherty, Ivor Perry
Format: Default Article
Published: 1999
Subjects:
Online Access:https://hdl.handle.net/2134/8229
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