The uptake and application of workflow management systems in the UK financial services sector
Workflow management systems (WFMSs) are an important new technology, which are likely to have a significant impact on the way in which clerical and administrative operations are organised and executed. This paper seeks to investigate how WFMSs are being exploited and utilised commercially by UK-base...
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Main Authors: | , |
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Format: | Default Article |
Published: |
1999
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Online Access: | https://hdl.handle.net/2134/8229 |
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