How do UK public service organisations use performance measures and reporting to inform performance management activities?
This paper discusses a doctoral research project exploring how UK public service organisations (PSOs) are using performance measures and reporting to inform performance management activities. The paper discusses key concepts from public service literature, the two-stage ‘rich’ qualitative case study...
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| Format: | Default Conference proceeding |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://hdl.handle.net/2134/27157 |
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