Public sector ethos and private sector legitimacy: the paradox of political and managerial rationalities in a shared service organisation

Drawing on evidence from the creation of a shared service centre (SSC) within the UK public sector, the paper explores the contribution of the SSC to the institutionalisation of new working practices and how key stakeholders made sense of a range of ideological, political and management tensions tha...

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Bibliographic Details
Main Authors: Ian Herbert, Rhoda Brown
Format: Default Conference proceeding
Published: 2016
Subjects:
Online Access:https://hdl.handle.net/2134/23733
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