How real people communicate
As a scientist of conversation, people often ask me about many aspects of human communication. Some questions draw upon commonly-held myths about the way we speak. For example, if I am showing an audience how customer service works over the telephone, people ask about ‘body language’, and the limits...
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Format: | Default Article |
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2018
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Online Access: | https://hdl.handle.net/2134/36784 |
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