Soft systems methodology for performance measurement in the Uganda water sector
Water and sanitation services in developing countries are delivered in an extremely complex institutional environment, characterised by “soft” problems, that is problems with significant political and social components whose “what” and “how” cannot be defined early in the intervention process. A pro...
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| Format: | Default Article |
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2008
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| Online Access: | https://hdl.handle.net/2134/9954 |
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