Service design and experience design: what unites us is greater than what divides us
This position paper draws on experiences of working within service design and experience design in the UK in order to reflect on the key differences and growing similarities between these two practices. The challenges faced by design agencies are described and in particular those arising from the cl...
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| Main Authors: | , |
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| Format: | Default Conference proceeding |
| Published: |
2018
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| Subjects: | |
| Online Access: | https://hdl.handle.net/2134/35453 |
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