Service scheduling and vehicle routing problem to minimise the risk of missing appointments
This research studies a workforce scheduling and vehicle routing problem where technicians drive a vehicle to customer locations to perform service tasks. The service times and travel times are subject to stochastic events. There is an agreed time window for starting each service task. The risk of m...
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Format: | Default Thesis |
Published: |
2019
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Online Access: | https://dx.doi.org/10.26174/thesis.lboro.8319731.v1 |
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