Disruptive passenger behavior onboard low-cost carrier aircraft: the issue of air rag

Disruptive passenger behavior, commonly termed air rage, poses severe operational challenges for all airlines. Incidents of air rage can pose risks to aircraft safety and have significant negative impacts on passenger experience and airline reputation. Over the last decade, reports of air rage have...

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Bibliographic Details
Main Authors: Andrew Timmis, Lucy Budd, Stephen Ison
Format: Default Book chapter
Published: 2022
Online Access:https://hdl.handle.net/2134/20216951.v1
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