Scheduling on-site service deliveries to minimise the risk of missing appointment times
This paper studies the stochastic service task scheduling and vehicle routing problem for a telecommunication provider where each vehicle is driven by an engineer who performs service tasks at customer premises. There is an agreed time window for starting each service task. The service times and tra...
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| Main Authors: | , , , |
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| Format: | Default Article |
| Published: |
2022
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| Subjects: | |
| Online Access: | https://hdl.handle.net/2134/18480476.v1 |
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