Journey maps for designing immunity certification services in the context of the COVID-19 pandemic.
This report contains the journey maps generated as part of the IMMUNE project. These journey maps were co-created in a series of participatory design workshops with service users and providers from the sports, cultural and hospitality sectors. Specifically, the generated user journeys were focused o...
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| Main Authors: | , , , , , , |
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| Format: | Default Report |
| Published: |
2021
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| Subjects: | |
| Online Access: | https://dx.doi.org/10.17028/rd.lboro.16998667.v1 |
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