Robot apology as a post-accident trust-recovery control strategy in industrial human-robot interaction

© 2021 Due to safety requirements for Human-Robot Interaction (HRI), industrial robots have to meet high standards of safety requirements (ISO 10218). However, even if robots are incapable of causing serious physical harm, they still may influence people's mental and emotional wellbeing, as wel...

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Bibliographic Details
Main Authors: Piotr Fratczak, Yee Goh, Peter Kinnell, Laura Justham, Andrea Soltoggio
Format: Default Article
Published: 2021
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Online Access:https://hdl.handle.net/2134/14308289.v1
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