The customer experience book : how to design, measure and improve customer experience in your business / Alan Pennington. how to design, measure and improve customer experience in your business /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Harlow, England ; New York :
Pearson Education,
2016.
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Subjects: | |
Tags: | Add Tag |
Item Description: | Includes index. |
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Physical Description: | xv, 211 pages : illustrations ; 24 cm |
ISBN: | 9781292148465 1292148462 |