The customer experience book : how to design, measure and improve customer experience in your business / Alan Pennington. how to design, measure and improve customer experience in your business /

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Bibliographic Details
Main Author: Pennington, Alan (Customer experience consultant) (Author)
Format: Book
Language:English
Published: Harlow, England ; New York : Pearson Education, 2016.
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London Library - London

Shelfmark: 658.812/PEN
Copy [0404607578] Available