Service design for business : a practical guide to optimizing the customer experience / Ben Reason, Lavrans Lvlie, Melvin Brand Flu. a practical guide to optimizing the customer experience /
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| Main Authors: | , , |
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| Format: | Book |
| Language: | English |
| Published: |
Hoboken, N.J. :
Wiley,
[2016]
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| Subjects: | |
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London Library - London
| Shelfmark: |
658.812/REA |
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| Copy [0404569412] | Available |