The service innovation handbook : action-oriented creative thinking toolkit for service organizations : templates, cases, capabilities / Lucy Kimball. action-oriented creative thinking toolkit for service organizations : templates, cases, capabilities /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Amsterdam, Netherlands :
BIS Publishers,
2014.
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London Library - London
| Shelfmark: |
658.812/KIM |
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