Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / David Loshin, Abie Reifer.

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / David Loshin, Abie Reifer. customer centricity, analytics, and information utilization /

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Bibliographic Details
Main Author: Loshin, David, 1963- (Author)
Format: Book
Language:English
Published: Amsterdam : Elsevier/Morgan Kaufmann, [2013]
Subjects:
Customer relations.
Business planning.
Consumers > Research.
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Pilkington Library - Pilkington Main Collection

Shelfmark: 658.812/LOS
Copy [0404303404] Available

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