Service operations management : improving service delivery / Robert Johnston and Graham Clark. improving service delivery /
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Harlow, England ; New York :
FT Prentice Hall,
2008.
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| Edition: | 3rd ed. |
| Subjects: | |
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Pilkington Library - Pilkington Main Collection
| Shelfmark: |
658.812/JOH |
|---|---|
| Copy [0403856612] | Available |
| Copy [0403856647] | Available |
| Copy [0403856639] | Available |
| Copy [0403856620] | Available |