Deery, S., & Kinnie, N. (2004). Call centres and human resource management : a cross-national perspective / edited by Stephen Deery and Nicholas Kinnie: A cross-national perspective. Palgrave Macmillan.
Chicago Edition CitationDeery, Steve, and Nicholas Kinnie. Call Centres and Human Resource Management : A Cross-national Perspective / Edited by Stephen Deery and Nicholas Kinnie: A Cross-national Perspective. Basingstoke: Palgrave Macmillan, 2004.
MLA Edition CitationDeery, Steve, and Nicholas Kinnie. Call Centres and Human Resource Management : A Cross-national Perspective / Edited by Stephen Deery and Nicholas Kinnie: A Cross-national Perspective. Palgrave Macmillan, 2004.
Warning: These citations may not always be 100% accurate.