Call centres and human resource management : a cross-national perspective / edited by Stephen Deery and Nicholas Kinnie. a cross-national perspective /

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Bibliographic Details
Other Authors: Deery, Steve, Kinnie, Nicholas, 1955-
Format: Book
Published: Basingstoke : Palgrave Macmillan, 2004.
Online Access:Table of contents
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Table of contents

Pilkington Library - Pilkington Main Collection

Call Number: 658.812/CAL
Copy [0402967518] Available