Acquiring, processing, and deploying voice of the customer / M. Larry Shillito.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Boca Raton, Fla. :
St. Lucie Press,
c2001
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| Subjects: | |
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Pilkington Library - Pilkington Main Collection
| Shelfmark: |
658.812/SHI |
|---|---|
| Copy [0402342585] | Available |