The service edge : 101 companies that profit from customercare / by Ron Zemke, with Dick Schaaf. 101 companies that profit from customercare /
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Main Author: | Zemke, Ron |
---|---|
Other Authors: | Schaaf, Dick |
Format: | Book |
Language: | English |
Published: |
New York :
Plume,
1990.
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Subjects: | |
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