Total quality management / Dale H. Besterfield ... [et al.].

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Bibliographic Details
Other Authors: Besterfield, Dale H.
Format: Book
Language:English
Published: Upper Saddle River, N.J. : London : Prentice Hall ; Prentice-Hall International, c1999
Edition:2nd ed.
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Pilkington Library - Pilkington Main Collection

Shelfmark: 658.562/TOT
Copy [0401979458] Available