Quality management in the service industry / Lionel Stebbing.
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
New York ; London :
Ellis Horwood,
1990
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Series: | Ellis Horwood series in applied science and industrial technology
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089 | |a 658.562 | ||
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100 | 1 | |a Stebbing, Lionel | |
245 | 1 | 0 | |a Quality management in the service industry / |c Lionel Stebbing. |
260 | |a New York ; |a London : |b Ellis Horwood, |c 1990 | ||
490 | 0 | |a Ellis Horwood series in applied science and industrial technology | |
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