Quality management in the service industry / Lionel Stebbing.
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York ; London :
Ellis Horwood,
1990
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| Series: | Ellis Horwood series in applied science and industrial technology
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Pilkington Library - Pilkington Main Collection
| Shelfmark: |
658.562/STE |
|---|---|
| Copy [0403208661] | Available |
| Copy [0400580152] | Available |