Stebbing, L. (1990). Quality management in the service industry / Lionel Stebbing. Ellis Horwood.
Chicago Edition CitationStebbing, Lionel. Quality Management in the Service Industry / Lionel Stebbing. New York ; London: Ellis Horwood, 1990.
MLA Edition CitationStebbing, Lionel. Quality Management in the Service Industry / Lionel Stebbing. Ellis Horwood, 1990.
Warning: These citations may not always be 100% accurate.