Assessment of the Acceptability and Feasibility of Using Mobile Robotic Systems for Patient Evaluation

Before the widespread implementation of robotic systems to provide patient care during the COVID-19 pandemic occurs, it is important to understand the acceptability of these systems among patients and the economic consequences associated with the adoption of robotics in health care settings. To asse...

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Bibliographic Details
Published in:JAMA network open 2021-03, Vol.4 (3), p.e210667-e210667
Main Authors: Chai, Peter R, Dadabhoy, Farah Z, Huang, Hen-Wei, Chu, Jacqueline N, Feng, Annie, Le, Hien M, Collins, Joy, da Silva, Marco, Raibert, Marc, Hur, Chin, Boyer, Edward W, Traverso, Giovanni
Format: Article
Language:English
Subjects:
Adult
Aged
Boston
Catheterization
Catheters
Coronaviruses
COVID-19
Delivery of Health Care - methods
Emergency Service, Hospital
Feasibility Studies
Female
Hospitals
Humans
Interviews
Male
Middle Aged
Pandemics
Patient Care - methods
Patient Satisfaction
Phlebotomy
Physical Examination
Robotics
Robotics - methods
Surveys and Questionnaires
Telemedicine
Triage
Vital signs
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Summary:Before the widespread implementation of robotic systems to provide patient care during the COVID-19 pandemic occurs, it is important to understand the acceptability of these systems among patients and the economic consequences associated with the adoption of robotics in health care settings. To assess the acceptability and feasibility of using a mobile robotic system to facilitate health care tasks. This study included 2 components: a national survey to examine the acceptability of using robotic systems to perform health care tasks in a hospital setting and a single-site cohort study of patient experiences and satisfaction with the use of a mobile robotic system to facilitate triage and telehealth tasks in the emergency department (ED). The national survey comprised individuals living in the US who participated in a sampling-based survey via an online analytic platform. Participants completed the national survey between August 18 and August 21, 2020. The single-site cohort study included patients living in the US who presented to the ED of a large urban academic hospital providing quaternary care in Boston, Massachusetts between April and August 2020. All data were analyzed from August to October 2020. Participants in the national survey completed an online survey to measure the acceptability of using a mobile robotic system to perform health care tasks (facilitating telehealth interviews, acquiring vital signs, obtaining nasal or oral swabs, placing an intravenous catheter, performing phlebotomy, and turning a patient in bed) in a hospital setting in the contexts of general interaction and interaction during the COVID-19 pandemic. Patients in the cohort study were exposed to a mobile robotic system, which was controlled by an ED clinician and used to facilitate a triage interview. After exposure, patients completed an assessment to measure their satisfaction with the robotic system. Acceptability of the use of a mobile robotic system to facilitate health care tasks in a hospital setting (national survey) and feasibility and patient satisfaction regarding the use of a mobile robotic system in the ED (cohort study). For the national survey, 1154 participants completed all acceptability questions, representing a participation rate of 35%. After sample matching, a nationally representative sample of 1000 participants (mean [SD] age, 48.7 [17.0] years; 535 women [53.5%]) was included in the analysis. With regard to the usefulness of a robotic system to perform
ISSN:2574-3805
2574-3805
DOI:10.1001/jamanetworkopen.2021.0667