Patient perceptions of patient‐centred care: empirical test of a theoretical model
Aim Patient perception measures are gaining increasing interest among scholars and practitioners. The aim of this study was to empirically examine a conceptual model of patient‐centred care using patient perception survey data. Background Patient‐centred care is one of the Institute of Medicine'...
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Published in: | Health expectations : an international journal of public participation in health care and health policy 2015-04, Vol.18 (2), p.199-209 |
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Main Authors: | , , , |
Format: | Article |
Language: | eng |
Subjects: | |
Online Access: | Request full text |
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Summary: | Aim
Patient perception measures are gaining increasing interest among scholars and practitioners. The aim of this study was to empirically examine a conceptual model of patient‐centred care using patient perception survey data.
Background
Patient‐centred care is one of the Institute of Medicine's objectives for improving health care in the 21st century. Patient interviews conducted by the Picker Institute/Commonwealth Fund in the 1980s resulted in a theoretical model and survey questions with dimensions and attributes patients defined as patient‐centered.
Method
The present study used survey data from patients with overnight visits at 142 U.S. hospitals.
Results
Regression analysis found significant support for the theoretical model. Perceptions of emotional support had the strongest relationship with overall care ratings. Coordination of care, and physical comfort were strongly related as well.
Conclusion
Understanding how patients experience their care can help improve understanding of what patients believe is patient‐centred, and of how care processes relate to important patient outcomes. |
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ISSN: | 1369-6513 1369-7625 |