Rights and duties policy implementation in Chile: health‐care professionals’ perceptions

Objective To explore the perceptions of health professionals in an integrated network of public provision of health services regarding the implementation of the Law on Rights and Duties of People in Chile. Method Qualitative descriptive study. A stratified qualitative sample of 53 professionals from...

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Bibliographic Details
Published in:Health expectations : an international journal of public participation in health care and health policy 2016-10, Vol.19 (5), p.1062-1070
Main Authors: Barrera, Constanza R., Negrón, Camila P., Barría, R. Mauricio, Méndez, Claudio A.
Format: Article
Language:English
Subjects:
Adult
Aged
Attitude of Health Personnel
Chile
Complexity
Concept formation
Content analysis
Delivery of Health Care - legislation & jurisprudence
Female
health policy
Health services
health services research
Health status
Humans
Informed consent
Infrastructure
Interviews
Interviews as Topic
Law
Laws, regulations and rules
Male
Medical personnel
Middle Aged
Networks
Original Research Paper
Original Research Papers
patient rights
Patients
Perceptions
Policy implementation
Population
Professionals
Public health
Qualitative Research
Rights
Saturation
Training
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Summary:Objective To explore the perceptions of health professionals in an integrated network of public provision of health services regarding the implementation of the Law on Rights and Duties of People in Chile. Method Qualitative descriptive study. A stratified qualitative sample of 53 professionals from five low complexity centres and one from a high complexity centre, all part of the integrated network of health services in Valdivia, Los Rios Region, Chile, were selected according to the criteria of an overall saturation of the explored dimensions. The information was gathered through a semi‐structured, in‐depth interview carried out after signing the informed consent. Data were analysed using an inductive approach of content analysis. Results Three categories emerged from the interviews: conceptualization and knowledge, factors influencing the implementation and recommendations for strengthening the implementation, and seven subcategories. It was highlighted that health professionals in the health‐care network perceived difficulties in implementing the Law on rights and duties of patients. Among them were the lack of knowledge about the Law, poor exposure and a lack of resources for its implementation. They suggested adapting the infrastructure of the institution and offering training as recommendations to improve the implementation of the Law. Conclusions There are hindering factors for the implementation of the Law related to organizational and professional gaps in the institutions providing health care.
ISSN:1369-6513
1369-7625
DOI:10.1111/hex.12396