Patient Experiences Using an Inpatient Personal Health Record

Summary Objective To investigate patients’ experience using an inpatient personal health record (PHR) on a tablet computer to increase engagement in their hospital care. Methods We performed observations and conducted semi-structured interviews with 14 post-operative cardiac surgical patients and th...

Full description

Saved in:
Bibliographic Details
Published in:Applied clinical informatics 2016-01, Vol.7 (2), p.446-460
Main Authors: Woollen, Janet, Prey, Jennifer, Wilcox, Lauren, Sackeim, Alexander, Restaino, Susan, Raza, Syed T., Bakken, Suzanne, Feiner, Steven, Hripcsak, George, Vawdrey, David
Format: Article
Language:English
Subjects:
Adult
Aged
Female
Health Records, Personal - psychology
Humans
Inpatients
Male
Middle Aged
Patient Satisfaction
Research Article
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Summary Objective To investigate patients’ experience using an inpatient personal health record (PHR) on a tablet computer to increase engagement in their hospital care. Methods We performed observations and conducted semi-structured interviews with 14 post-operative cardiac surgical patients and their family members who received an inpatient PHR. Themes were identified using an inductive coding scheme. Results All participants responded favorably to having access to view their clinical information. A majority (85.7%) of participants used the application following an initial training session. Patients reported high satisfaction with being able to view their hospital medications and access educational materials related to their medical conditions. Patients reported a desire to view daily progress reports about their hospital stay and have access to educational information about their postacute recovery. In addition, patients expressed a common desire to view their diagnoses, laboratory test results, radiology reports, and procedure notes in language that is patient-friendly. Conclusion Patients have unmet information needs in the hospital setting. Our findings suggest that for some inpatients and their family members, providing personalized health information through a tablet computer may improve satisfaction, decrease anxiety, increase understanding of their health conditions, and improve safety and quality of care.
ISSN:1869-0327
1869-0327
DOI:10.4338/ACI-2015-10-RA-0130