“Like a dialogue”: Teach-back in the emergency department

Highlights • Participants were broadly supportive of teach-back strategies. • Teach-back was though to confirm learning and help avoid forgetting key information. • Limited-literacy participants were concerned about perceived provider judgment. • Participants suggested methods for introducing teach-...

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Bibliographic Details
Published in:Patient education and counseling 2016-04, Vol.99 (4), p.549-554
Main Authors: Samuels-Kalow, Margaret, Hardy, Emily, Rhodes, Karin, Mollen, Cynthia
Format: Article
Language:eng
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Summary:Highlights • Participants were broadly supportive of teach-back strategies. • Teach-back was though to confirm learning and help avoid forgetting key information. • Limited-literacy participants were concerned about perceived provider judgment. • Participants suggested methods for introducing teach-back to avoid perceived bias.
ISSN:0738-3991
1873-5134