Determining consumer preferences for a cash option: Arkansas survey results

As long-term care (LTC) expenditures have risen, policymakers have sought ways to control costs while maintaining consumer satisfaction. Concurrently, there is increasing interest within the aging and disability communities in consumer-directed care. The Cash and Counseling Demonstration and Evaluat...

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Bibliographic Details
Published in:Health care financing review 1997, Vol.19 (2), p.73-96
Main Authors: Simon-Rusinowitz, L, Mahoney, K J, Desmond, S M, Shoop, D M, Squillace, M R, Fay, R A
Format: Article
Language:English
Subjects:
Activities of daily living
Aging
Arizona
Arkansas
Benefits
Cash
Consumer attitudes
Consumer Behavior
Consumer protection
Consumers
Cost Control
Counseling services
Customer satisfaction
Data Collection
Demography
Disability
Disabled
Disabled Persons
Expenditures
Finance
Health Policy
Health Services Accessibility
Health Services Research - methods
Information services
Information sources
Long term health care
Marketing
Medicaid
Patient Centered Care
Payments
People with disabilities
Personal grooming
Personal Health Services - economics
Polls & surveys
Preferences
Program Evaluation
Purchasing
Social policy
Statistical analysis
Studies
Subsidies
United States
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Summary:As long-term care (LTC) expenditures have risen, policymakers have sought ways to control costs while maintaining consumer satisfaction. Concurrently, there is increasing interest within the aging and disability communities in consumer-directed care. The Cash and Counseling Demonstration and Evaluation (CCDE) seeks to increase consumer direction and control costs by offering a cash allowance and information services to persons with disabilities, enabling them to purchase needed assistance. The authors present results from a telephone survey conducted to assess consumer preferences for a cash option in Arkansas and describe how findings from the four-State CCDE can inform consumer information efforts and policymakers.
ISSN:0195-8631
1554-9887