W Edwards Deming: father of quality management, patient and composer

In 1939 he accepted a job with the US Census Bureau where he published several papers on sampling and played a major part in deciding how the 1940 census was taken. While at the Census Bureau he applied statistical process control to the process of keypunching in order to improve the accuracy of the...

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Bibliographic Details
Published in:	Quality & safety in health care 2005-08, Vol.14 (4), p.310-312
Main Authors:	Best, M, Neuhauser, D
Format:	Article
Language:	eng
Subjects:	Census of Population Colleges & universities Deming Employment Health administration Heroes & Martyrs of Quality and Safety heroes and martyrs History, 20th Century Humans Leadership Managers Music Music - history Musical performances Peace Physics Productivity Prosperity quality management Statistical process control Statistics as Topic - history Total Quality Management - history United States
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Summary:	In 1939 he accepted a job with the US Census Bureau where he published several papers on sampling and played a major part in deciding how the 1940 census was taken. While at the Census Bureau he applied statistical process control to the process of keypunching in order to improve the accuracy of the census questionnaire data. Leaders must have a vision and managers must implement the steps necessary for redesigning the system to improve quality, job satisfaction, and reduce waste.
ISSN:	1475-3898 1475-3901