The hotel of the future has just the right amount of tech

Security/privacy (79%) Front desk-check-in (34%) In-room technology (32%) Bar on-site (22%) Hotel app - mobile check-in, concierge (21%) Additionally, the data show that while guests expect tech-integrated services-particularly when it comes to guest room controls-44% of guests would like to speak t...

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Bibliographic Details
Published in:Building Design & Construction 2017-11
Main Author: Clay Markham + Kristin Tilley
Format: Article
Language:eng
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Summary:Security/privacy (79%) Front desk-check-in (34%) In-room technology (32%) Bar on-site (22%) Hotel app - mobile check-in, concierge (21%) Additionally, the data show that while guests expect tech-integrated services-particularly when it comes to guest room controls-44% of guests would like to speak to a staff member during check-in, and 60% of us have more than a few hesitations about staying in a hotel entirely operated by robots. Hilton Hotels is among them, having recently debuted its Five Feet to Fitness concept-a collection of rooms offering premium gym equipment, such as indoor cycling bikes and functional training stations with weights, suspension ropes and pull-up bars. [...]partnerships with local restaurants and star chefs offer opportunities to inject local flavor-literally-into the hotel’s dining space, freeing the hotel from offering costly, and underutilized, food and beverage services. Because in the hotel of the future, guests will have access to everything they might need without being charged for the things that they don’t. 5.
ISSN:0007-3407