Coastal FCU Creates New Digital Banking Unit

Coastal Federal Credit Union has established a "digital banking" division to handle the increased demands of its membership for online and mobile services. Joe Mecca, a spokesman for the $2.3 billion credit union, described this development as an "organizational change" within th...

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Bibliographic Details
Published in:	Credit Union Journal 2014-12, Vol.18 (43), p.16
Main Author:	Ghosh, Palash
Format:	Article
Language:	eng
Subjects:	Banks (Finance) Corporate planning Credit unions Customer services Electronic banking Home banking services Mobile commerce Organizational change Technology application
Online Access:	Get full text
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Summary:	Coastal Federal Credit Union has established a "digital banking" division to handle the increased demands of its membership for online and mobile services. Joe Mecca, a spokesman for the $2.3 billion credit union, described this development as an "organizational change" within the company and that, for the moment, its membership will not see much of a change in available services. Indeed, the credit union presently provides its members with a plethora of digital services, including mobile banking, mobile check deposits, online banking, online bill payments, peer-to-peer payments, online account opening and loan applications, and electronic statements and notices.
ISSN:	1521-5105