Inside IT: Hughes FCU 'Out of the Box' Approach Results In Successful Online Banking Revamp; 18% Increase In Users

With $750 million in assets, 185 employees, 78,800 members and six branches, keeping pace with technical updates, while not overextending its reach, is a fine balance Hughes Federal Credit Union (FCU) shares with countless other credit unions. Hughes FCU's online banking system was successfully...

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Bibliographic Details
Published in:	Credit Union Journal 2013-11, Vol.17 (43), p.15
Main Author:	King, W B
Format:	Article
Language:	eng
Subjects:	Banks (Finance) Chief information officers Credit unions Electronic banking Home banking services Information technology Technological change Technological planning
Online Access:	Get full text
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Summary:	With $750 million in assets, 185 employees, 78,800 members and six branches, keeping pace with technical updates, while not overextending its reach, is a fine balance Hughes Federal Credit Union (FCU) shares with countless other credit unions. Hughes FCU's online banking system was successfully converted in July. This process included streamlining its online banking, bill pay, mobile banking, mobile apps and person-to-person payments. And if this wasn't a big enough undertaking, Griesser explained that the IT department also rewrote and converted to a new host for its website. The revamping process wasn't without its hurdles, but the results are encouraging.
ISSN:	1521-5105