Building Personal and Professional Resources of Resilience and Agility in the Healthcare Workplace

This article describes the rationale, implementation and results of a pilot study evaluating the personal and organizational impact of an educational intervention on the stress of health team members. The compelling imperative for the project was to find a positive and effective way to address the d...

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Bibliographic Details
Published in:Stress and health 2012-02, Vol.28 (1), p.11-22
Main Authors: Pipe, Teresa Britt, Buchda, Vicki L., Launder, Susan, Hudak, Barb, Hulvey, Lynne, Karns, Katherine E., Pendergast, Debra
Format: Article
Language:English
Subjects:
Adaptation, Psychological
Adult
Age Distribution
Attitude of Health Personnel
Biological and medical sciences
coping
coping strategies
Effectiveness
Emotional disorders
Female
Follow-Up Studies
Fundamental and applied biological sciences. Psychology
Health Education - methods
Health Personnel - organization & administration
Health Personnel - psychology
Health Personnel - statistics & numerical data
Health Promotion - methods
Health staff related problems. Vocational training
Humans
Job Satisfaction
leadership
Male
Medical personnel
Medical sciences
Mental health
Middle Aged
Occupational psychology
organizational stress interventions/prevention
Pilot Projects
Program Evaluation - methods
psychological well-being
Psychology. Psychoanalysis. Psychiatry
Psychology. Psychophysiology
Psychopathology. Psychiatry
Resilience, Psychological
Social psychiatry. Ethnopsychiatry
Stress
Stress, Psychological - prevention & control
Stress, Psychological - psychology
Work condition. Job performance. Stress
Workplace - organization & administration
Workplace - psychology
Young Adult
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Summary:This article describes the rationale, implementation and results of a pilot study evaluating the personal and organizational impact of an educational intervention on the stress of health team members. The compelling imperative for the project was to find a positive and effective way to address the documented stress levels of healthcare workers. Pilot study of oncology staff (n = 29) and healthcare leaders (n = 15) exploring the impact of a positive coping approach on Personal and Organizational Quality Assessment‐Revised (POQA‐R) scores at baseline and 7 months using paired t‐tests. Personal and organizational indicators of stress decreased in the expected directions in both groups over the time intervals. The majority of POQA‐R categories were statistically significantly improved in the oncology staff, and many of the categories were statistically significantly improved in the leadership group. The findings from this project demonstrate that stress and its symptoms are problematic issues for hospital and ambulatory clinic staff as evidenced by baseline measures of distress. Further, a workplace intervention was feasible and effective in promoting positive strategies for coping and enhancing well‐being, personally and organizationally. Copyright © 2011 John Wiley & Sons, Ltd.
ISSN:1532-3005
1532-2998
DOI:10.1002/smi.1396