Critical success factors for the sustainability of Kaizen event human resource outcomes: An empirical study

Kaizen events have been widely reported to produce positive change in business results and human resource outcomes. However, sustaining or improving upon the results of a Kaizen event over time can be difficult for many organizations and has received limited empirical research attention to date. Thi...

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Bibliographic Details
Published in:International journal of production economics 2011-08, Vol.132 (2), p.197-213
Main Authors: Glover, Wiljeana J., Farris, Jennifer A., Van Aken, Eileen M., Doolen, Toni L.
Format: Article
Language:English
Subjects:
Commitments
Employee attitude
Lean production
Lean production Teams Performance improvement sustainability Quality management Manufacturing companies
Manufacturers
Manufacturing companies
Organizational behavior
Performance improvement sustainability
Quality management
Studies
Success factors
Sustainability
Teams
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Summary:Kaizen events have been widely reported to produce positive change in business results and human resource outcomes. However, sustaining or improving upon the results of a Kaizen event over time can be difficult for many organizations and has received limited empirical research attention to date. This paper identifies the factors that most strongly influence the sustainability of work area employee attitudes and commitment to Kaizen events based on a field study of 65 events in eight manufacturing organizations. The findings also present guidelines for organizations and areas for future research.
ISSN:0925-5273
1873-7579
DOI:10.1016/j.ijpe.2011.04.005