Integrating Task- and Work Domain-Based Work Analyses in Ecological Interface Design: A Process Control Case Study

In this paper, we present a case study wherein several work analysis methods were incorporated in the design of a graphical interface for a petrochemical production process. We follow this case from the application of the work analysis methods, through the consolidation of information requirements,...

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Bibliographic Details
Published in:IEEE transactions on systems, man and cybernetics. Part A, Systems and humans man and cybernetics. Part A, Systems and humans, 2007-11, Vol.37 (6), p.887-905
Main Authors: Jamieson, G.A., Miller, C.A., Ho, W.H., Vicente, K.J.
Format: Article
Language:English
Subjects:
Complex systems
Consolidation
Cybernetics
Design engineering
Displays
Ecological monitoring
Electrical equipment industry
Graphical user interface
Graphical user interfaces
Human
Information analysis
Information systems
man-machine systems
Petrochemicals
petroleum industry
Process control
Process design
Production
Supervisory control
User interfaces
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Summary:In this paper, we present a case study wherein several work analysis methods were incorporated in the design of a graphical interface for a petrochemical production process. We follow this case from the application of the work analysis methods, through the consolidation of information requirements, to the design of a novel interface that integrates the requirements. The findings confirm earlier assertions that task-based and work domain-based analysis frameworks identify unique and complementary requirements for effective information systems that are intended to support supervisory control of complex systems. It further provides the first industrial demonstration of ecological interface forms based on integrated task-and work domain-based work requirements.
ISSN:1083-4427
2168-2216
1558-2426
2168-2232
DOI:10.1109/TSMCA.2007.904736