Patient Satisfaction: Ethnic Origin or Explanatory Model?

Despite concern over their psychiatric treatment, little is known about black and ethnic minority patient satisfaction with psychiatric services and whether perceived 'ethnicity' or discrepant understanding of illness experience is most relevant. Twenty-one white British and 63 ethnic mino...

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Bibliographic Details
Published in:	International journal of social psychiatry 1998-04, Vol.44 (1), p.1-11
Main Authors:	Callan, Alyson, Littlewood, Roland
Format:	Article
Language:	eng
Subjects:	Adult African Americans - psychology African Continental Ancestry Group Attitude to Health Biological and medical sciences Client Satisfaction Commitment of Mentally Ill Diagnosis Ethnic aspects Ethnic Groups - psychology Ethnicity Female Health care Hospitalization Hospitals, Psychiatric Humans London London, England Male Medical sciences Mental Disorders - psychology Mental Disorders - therapy Mental health Mental Health Services Minority & ethnic groups Minority Groups - psychology Models, Psychological Organization of mental health. Health systems Patient Satisfaction Patients Perceptions Practitioner Patient Relationship Psychiatric units Psychology. Psychoanalysis. Psychiatry Psychopathology. Psychiatry Psychotherapy Social psychiatry. Ethnopsychiatry Surveys and Questionnaires United Kingdom
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Summary:	Despite concern over their psychiatric treatment, little is known about black and ethnic minority patient satisfaction with psychiatric services and whether perceived 'ethnicity' or discrepant understanding of illness experience is most relevant. Twenty-one white British and 63 ethnic minority patients were interviewed for their opinions on psychiatric in-patient care, their treatment preferences and their explanatory models of their illness. The most significant association with satisfac tion was not ethnic origin but the patient's explanatory model of their illness which showed little association with ethnicity whether patients were voluntary or involuntary. Satisfaction is most likely when there is concordance between the patient's and psychiatrist's explanatory model.
ISSN:	0020-7640 1741-2854