Seasonality in tourism employment human resource challenges

Seasonality in tourism employment human resource challenges

Seasonality in tourism has a profound impact on the management of human resources in organizations operating in a seasonal context. Tourism employment in Canada is profiled and its seasonality examined in Atlantic Canada, where seasonal tourism employment is common. A model for managing seasonality...

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Bibliographic Details
Published in:International journal of contemporary hospitality management 2003-11, Vol.15 (6), p.312-316
Main Authors: Jolliffe, Lee, Farnsworth, Regena
Format: Article
Language:eng
Subjects:
Canada
Competition
Competitive advantage
Effects
Employees
Employment
Human resource development
Human resource management
Labor force
Part time employment
Seasonal employment
Seasonal markets
Seasonal variations
Seasonality
Studies
Temporary workers
Tourism
Tourism development
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Summary:Seasonality in tourism has a profound impact on the management of human resources in organizations operating in a seasonal context. Tourism employment in Canada is profiled and its seasonality examined in Atlantic Canada, where seasonal tourism employment is common. A model for managing seasonality in employment is proposed as a continuum, ranging from embracing to challenging seasonality. For each approach, differing human resource management practices are identified and operational impacts are discussed, providing possible strategies for employers operating in seasonal tourism contexts. Ongoing research is planned in Atlantic Canadas accommodations sector, testing the model for managing seasonal tourism employment.
ISSN:0959-6119
1757-1049